ALLEN, TX 75013

April 8, 2019

To our Valued Customers and Friends:

As you may know, on April 3, 2019, CVE Technology Group, Inc. was subjected to a large-scale raid on our premises by the Immigration and Customs Enforcement agency. The raid resulted in the detention and bussing away of over 200 staffing agency employees – whose lives and families have been tragically dislocated. Our hearts and energy have been focused on their well-being and working to secure an outcome that preserves the humanity at the heart of our culture. We remain hard at work on these efforts.

At the same time, we understand that our customers also deserve to understand our perspective and the ways in which – despite the incidents of the last 24 hours – we have maintained a laser focus on their success. To that end, please understand the following key points:

• For nearly 20 years – in good times and bad – we have delivered on our core value proposition as a leading, large scale reverse logistics provider. This includes striving to deliver unsurpassed quality and support to customers and their products. The ICE raid does not change this commitment in any respect.

• Second, we remain staffed and sufficiently-resourced to continue our customer work in the normal course. We fully understand the reverse logistics process and the constant demand and need customers face each and every day – and remain focused on this work as never before.

• Third, while investigation into this matter is in its early days, it is important for our customers and friends in the marketplace to know that – since our founding in 2002 - we have always engaged in sound and lawful hiring practices. We compensate personnel, both our own employees, and those placed at our facility and under the management of staffing agencies, at or above rates customary for the industry and for the region and we provide numerous employee benefits above and beyond any legal requirements.

• Finally, the nature of our third party contract workforce is important to understand. We work with multiple temporary and staffing agencies, all of whom are independently-owned and -operated, and each of whom contractually accepts full responsibility to ensure compliance with all applicable law, including the country’s immigration laws.

We understand the importance of the immigration laws in this country and respect the work of the Immigration and Customs Enforcement agency. However, we strongly dispute the portrayal of CVE as a culpable party in connection with the raid and the detentions of the hundreds of detained individuals – the vast majority of whom were employed by unrelated third parties, not CVE. Based on these facts, we have no reason to believe CVE has engaged in any wrongful action and, instead, we appear to have been caught up in ICE’s investigation of staffing companies.

We believe that developments in this matter will, over time, increasingly affirm our perspective in this matter but are committed in any event to working cooperatively to all investigative agencies involved in the process. We intend to defend ourselves vigorously in connection with this matter, and look forward to keeping our customers updated accordingly.





For over 20 years our mission has been to provide electronic manufacturers the very best refurbish and repair services for their products at a compelling cost efficiency point with the fastest turn around in the industry. Along with the exceptional reverse logistic solutions we also continuously provide our clients with precise up to date technical assistance in this perpetually changing space. They have found this to be invaluable.

Our clients are truly the center of our business and we are committed to enhancing their productivity and profitability. We are integral in helping clients streamline their business. We handle every aspect of the reverse logistics process allowing our clients the freedom to invest all their resources into growing their core business rather than the complex, expensive, and often frustrating tasks involved in refurbish and repair. Our ability to execute this flawlessly and exceed expectations has made us the reverse logistics solution for many industry leaders who are household name brands.

I invite you to explore our website to learn more about us. Please contact us if your company is looking for a comprehensive reverse logistics solution with industry leading technical assistance in this constantly changing environment.

We welcome the opportunity to learn more about your business, and to earn your business, by sharing our many benefits and competitive advantages which will increase your company’s productivity and profitability.


Edward Cho

President and CEO

CVE Group, Inc.


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