Field Services

Who is NISI?

NISI is a Texas-based division of CVE Group, Inc., providing reverse logistics services for companies that manufacture high-tech products. We can service a wide variety of products, including: HDTVs, refrigerators, washers and dryers, dishwashers and many other items. Through the years, we have built a strong relationship with Samsung, one of the world’s top manufacturers of televisions and other appliances. Our successful partnership with Samsung has helped us build a reputation as a leader in consumer electronics service. If your company requires TV and appliance service for Samsung products, rely on NISI. Our office locations in Dallas/Fort Worth and Houston (in addition to our sister companies in Massachusetts and New Jersey) are ready to help you with carry-in and in-home service.

Service Area

  • CARRY-IN SERVICE : Factory Warranty Service/Out-of-Warranty Service
  • IN-HOME SERVICE : Factory Warranty Service/Out-of-Warranty Service

Products Serviced


Benefits for You

  • Quick Service: 3 business days (80%), 5 business days (98%), and 7 business days (100%) when required parts are available
  • 90-day Quality and Revisit guaranteed
  • Estimation available (only with visit)
  • All work performed by Samsung Certified Technicians
  • Accurate and honest service always!
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